Terms of Service

Last Updated: February 23, 2026

Welcome to NFR Designs. These Terms of Service ("Terms") govern your use of our website located at https://www.nfrdesigns.com (the "Site") and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms.

1. Custom and Personalized Items

Due to the handcrafted and unique nature of our personalized items, production begins shortly after an order is placed.

• Cancellation Window: You have 24 hours from the time of purchase to request a cancellation or modification.

• Final Sale: After the 24-hour window, custom and personalized orders are considered "In Production" and are non-refundable and ineligible for return or exchange.

2. Product Accuracy and Variations

We strive for the highest level of accuracy in our product descriptions and images. However, because many of our items are artisan-finished or hand-painted, slight variations in color, texture, and detail may occur. These are not considered defects but are hallmarks of the unique nature of high-end home decor.

3. Shipping and Oversized Handling

• Standard Shipping: We offer free shipping on orders over $40 within the contiguous United States (excluding oversized items).

• Oversized Handling: Larger, fragile items (such as our 24" figurines and busts) are subject to a specialized Oversized Handling Fee. This fee ensures reinforced packaging and manual handling through our carrier networks (UPS/FedEx) to minimize the risk of damage.

• Damage in Transit: Please inspect your package upon delivery. If an item arrives damaged, you must notify us at serve@nfrdesigns.com within 48 hours of delivery with photographic evidence of both the packaging and the product to qualify for a replacement or claim.

4. Limitation of Liability

NFR Holding, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. To the maximum extent permitted by law, our total liability for any claim shall not exceed the amount paid for the specific product in question.

5. Intellectual Property

All content on this Site, including text, images, logos, and custom designs, is the property of NFR Holding, LLC and is protected by copyright and intellectual property laws. Unauthorized use of our images or designs is strictly prohibited.

6. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

7. Contact Information

For any questions regarding these Terms, please contact us at:

• Email: service@nfrdesigns.com

• Address: NFR Holding, LLC, 11919 Interstate 35N., Sanger, TX 76266