REFUNDS
We know some things don't always go as planned and we want your gift giving experience to be as perfect as possible. That's why if you are not fully satisfied with your Holiday gift purchase, we will do our best to work with you on fixing any issues that may arise.
If you receive a damaged or wrong product, we will replace any product free of charge and pay for shipping to return the damaged or wrong item. We must receive tracking notification that the damaged or wrong item is on its way prior to replacement items being sent.
Feel free to contact us if you have any questions!
CUT-OFF DATES FOR CHRISTMAS 2022
It is not just a busy time for us, but for all our hardworking delivery drivers! Unfortunately, we cannot offer any delivery-by guarantees, but we can provide recommended holiday cut-off dates.
Orders submitted by December 12 will most likely reach the recipient located within the U.S. As for International orders, the recommended cut-off date is December 5.
Feel free to contact us if you have any questions!
RUSH SHIPPING
Unfortunately, shipping cannot be rushed or upgraded after an order had been placed. With so many orders flowing through shipping facilities, it is difficult to retroactively make any changes to the timing of arrival.
Everyone tends to want gifts around these timeframes, so please note that during this busy time of year, shipping will be subject to potential delays
Need help?
Contact us at help@nfrdesigns.com for questions related to refunds and returns.
