Where We Ship
We ship to international destinations where shipping is available at checkout. Available destinations may depend on the delivery address and the items in your order. If your address isn’t accepted at checkout, please contact us at service@nfrdesigns.com.
Carriers and Shipping Rates
Orders may ship through USPS, FedEx, or UPS. Available shipping services and charges are calculated and shown at checkout.
Our storefront advertises free shipping on orders over $60. The offer and any applicable conditions will be reflected at checkout.
Order Preparation Times
Preparation time is the time needed to make or prepare your order before it is handed to the carrier. It is separate from carrier transit time.
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Apparel: 3–5 days when the selected color and size are in stock.
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Embroidery products: 6–9 days when the selected item, color, and size are in stock.
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Handmade metal designs: 3–5 weeks, depending on the size of the item.
Many orders are prepared sooner, but we can’t guarantee an earlier completion date. Preparation times for other products may vary; check the product page for any item-specific timing.
If an order is delayed, we’ll do our best to keep the delay under 7 days for apparel, 12 days for embroidery products, and 7 weeks for metal designs. We’ll contact you if a delay lasts longer.
Expedited Shipping
Selecting expedited shipping at checkout applies to the carrier service after your order has been prepared. It does not shorten the time needed to make, personalize, or prepare your item.
Delivery and Tracking
Carrier transit begins after your order has been prepared and shipped. Delivery timing depends on the shipping service, destination, and carrier conditions. Any delivery estimates shown at checkout are estimates, not guaranteed delivery dates. Tracking information will be sent when available.
International Duties and Taxes
International shipments may be assessed customs duties, import taxes, or other charges by the destination country or carrier. These charges, if applicable, are determined by the destination and may be collected separately from the shipping charge.
Questions About Your Shipment
For shipping or order questions, email service@nfrdesigns.com and include your order number.