I would love to hive this product 5 stars because the embroidery is absolutely lovely! However the quality of the back pack is not great at all! Wothin the first use two of the zippers broke. Luckily my hisband was able to fix them and pop them back on. But we have had to do this multiple times within the first week of use and for $70 I expected a better quality back pack.
Not as expected at all, the color is a warm gold. Tried so many time to make a return contacting via email and I never received an answer to make it. Ended with an item that I am not satisfied and without any customer service assistant.
Hi Onahira, I’m very sorry the gold color wasn’t what you anticipated and that you felt unable to reach us. After seeing your review, we thoroughly checked our email, Shopify Inbox, and online returns portal, but unfortunately, we could not locate any messages or return requests associated with your order. Had we received your request, we would have gladly helped you with a return.
We never want a customer to feel ignored, and we would still appreciate the opportunity to speak with you directly. Please use the Customer Support link at the bottom of our website so we can work with you toward a resolution.
These patriotic dessert stands are so lovely. I love everything patriotic and since this is the year that we are celebrating the fourth all year long at our home and business, these will be used hopefully a lot. I am so thankful to have found your site. It is just perfect for our home and family!
It is so cute. Love the mini size and the Terracotta color. Quality is good!
The item was so well packed.